Privacy Policy

Last updated: 8 March 2026

Misterios ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at misterios.co.uk or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, and any other details you provide when contacting us through our website or email.
• Usage data: Anonymous information about how you interact with our website, including pages visited, time spent, and browser type.
• Device information: IP address, operating system, and device type used to access our website.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide our services.
• Improve our website and user experience.
• Communicate with you about projects, updates, or services you have requested.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data under the following legal bases as outlined in the UK General Data Protection Regulation (UK GDPR):

• Consent: When you voluntarily submit your information through our contact form.
• Legitimate interest: To improve our website and services.
• Contractual necessity: To fulfil our obligations under any service agreement.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only:

• With service providers who assist in operating our website (e.g., hosting providers), under strict data processing agreements.
• When required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. If this changes, we will update this policy and request your consent accordingly.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Misterios
Email: [email protected]
Website: misterios.co.uk